Leading with the Heart: The Science of Oxytocin Behind Great Leaders

Are you planning to train your leaders?

What do you want to improve? Why train them? What skills do you need to develop in them? Read this article, it will help you decide in which areas to develop them.

Digital maturity in organisations

What does it mean to say that an organisation has high digital maturity?

Skating on the customer experience we offer?

Prahalad said that today “experience is a brand”, because it is the day-to-day life of the customer that determines a company’s reputation.

Tips on how to create a tree of interest in our clients

In order to sell, it is necessary to understand one of the most outstanding factors among successful salespeople, and which in fact differentiates a true sales professional: proactivity.

Putting Accountability into practice

We could summarise the concept of Accountability as the awareness and commitment to do things better every day, to seek excellence and whatever is necessary to contribute to the results of the organisation or team to which one belongs.

Visionary leadership

When a speaker at an event refers to this type of Leadership, using sophisticated and resonant words from the 90’s, they usually emphasise the word “vision” (it is always the first word that comes up) and immediately after, another word appears, which is “aspirational”.

Strategy implementation and Change Management

What’s in it for me? This is probably one of the first questions that every employee asks when faced with a communication of a new strategy in his or her company.

How to deal with difficult conversations

A difficult conversation occurs when we have the courage to share with other people the root of a behavior, that is, the deep reasons why we act or react in a certain way in a certain situation.