Mobility

Taking advantage of the opportunities generated by changes in the sector: new electrification systems and other forms of propulsion, business models arising from the new role of used vehicles, etc. by designing a consultative sales model (electrical+installations+services) for this.

Developing Sales Data Analytics projects, helping our clients analyse and interpret market and performance data to help them make business decisions.

Implementing management and commercial intelligence tools and processes in the different channels to ensure profitability and commercial efficiency, by brand, territory, vendor, channel, SKU, customer segment, prices and margins, etc.

Carrying out and driving forward Change Management projects that transform organisations in the sector and improve their performance in volatile contexts.

Developing the new profiles required by the transformation of the business: Upskilling and Reskilling of brand teams and points of sale / dealerships.

Training corporate, field and point-of-sale teams in the new skills and knowledge required by the market.

Implementing Omnichannel Customer Experience strategies (ON/OFF), supported by loyalty levers.

Designing customer journeys, identifying paint points and redesigning work processes and routines that make customer relations more fluid and practical.

Designing and implementing Customer Experience models in the different sales channels and with tools for implementing and monitoring adherence to the model. Audits and certification of points of sale and channels.