The role of the Internal Consultant
The internal consultant arises as a response to the need for change in the internal customer, anticipating to the business areas requests. It represents a strategic support; it diagnoses, and offers expert advice from an insider’s company view. His challenge: Build credibility with the internal customer.
The success of this new figure within the organizations lies in the ability to combine experience with interpersonal skills of influence, knowledge of the organization and self-confidence.
The new challenges to be encountered by the internal consultant leads to evolve his role towards the change leadership as well as performance guidance and the generation of trust relationships with the direction of the business.
You can learn more about this trend on April 16th on our website with the launch of a newsletter.