Digital Transformation in Financial Entities
Transactionality and Loyalty in a Multi-channel Model
Sales Management Model based on Distinct Roles
Boosting the Commercial Network’s Proactivity
Change Management in a Back to Front Office Team Role Change
Cost-effective Development of Customer Segments (Portfolio Management & Account Management)
Customer Experience Implementation through Multi-Channel Environments
Cross-Selling of Financial Products in Non-Financial Channels
Sales Academies in Skills and Financial Products
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Ravi Purswani2016-02-08 17:24:332016-07-18 14:14:31The Challenges of the Spanish Banking Industry in 2016
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Overlap2013-12-18 09:23:512013-12-18 09:23:51The paradigm shift in the Banking Industry in the Digital Age. Are we ready for new competitors?