How to Best Get to Know Our Customer

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We enter a bar and ask for a beer. The bartender makes us wait, or even worse, attends us rudely. Most probably we won't be coming back to this bar, because as the customers we are, we expect to be treated kindly and efficiently. This is what we pay for.

More Retail Trends: Customer Data Protection and Value Chain Control

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As with every week, we publish two new trends for the Retail industry. In this post we are going to talk about the following...

Retail & New Technologies

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In this post, we will analyze two new trends in the Retail industry, both largely related with new technologies...

Retailer Trends

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A few days ago we talked about the importance of knowing to manage generational differences to be able to increase sales in the retail world. We discuss this trend and talk about a new growing path: the purchase through social networks.