Customer Experience
Get your customers to not only buy, but to be your main promoter
We create a web of continuous conversation and dialogue with customers in relational, digital and point of sales settings.
CURRENT CUSTOMER EXPERIENCE DIAGNOSIS
Assess the current state of Customer Experience in the company
CUSTOMER EXPERIENCE DESIGN
Design the relationship style with customers, establishing the brand promise and values to project
CUSTOMER EXPERIENCE IMPLEMENTATION
Launching the CX roadmap
CONTINUOUS IMPROVEMENT MODEL
Open permanent channels of feedback and establish the necessary actions for continuous improvement
